As the vast majority of the vehicles in the UK are still powered by either a petrol or diesel engine – and even hybrid electrics still incorporate one version or the other – the demand for engine related replacement parts, including replacement turbochargers, is as strong as ever, according to Nissens Automotive Marketing Manager, Jan Zieleskiewicz.
The company also claims, that recent forecasts indicate this will remain the case for at least the next decade.
In order to conform with European emissions legislation, whatever their fuel type, many of these engines are small capacity units employing forced induction combustion systems, which are almost always reliant on a turbocharger.
As the turbo is such an important element for the correct running and efficiency of the engine, when problems arise and they need to be replaced, quality is key, but so too is the general support provided by the turbo manufacturer, for both the workshop fitting and the motor factor supplying them.
Responding to this joint challenge, the turbos that feature in the Nissens range are not only manufactured to ‘genuine Nissens quality standards’ to provide the durability and reliability that is required for these high performance parts, but are also backed-up with a comprehensive technical support package that delivers benefits to the factors supplying them, in addition to the obvious advantages for the installers fitting them.
Training key part of customer service
A large part of this additional support comes through a highly developed training resource which offers education in various forms, from live onsite sessions, through online self-learning courses, to technical marketing materials in both print and digital formats. This knowledge is served in 15 languages, delivered by 25 dedicated technical trainers, and is available worldwide.
Included within this helpful information resource are a suite of comprehensive technical solutions that are essential for professional turbo installation, maintenance and troubleshooting, with technical bulletins focusing on specifics, such as possible carbonisation, oil degradation, exhaust sealing, oil flow restrictions, compressor wheel damage and coolant connection, as examples. The company’s e-learning, live learning and technical stories related to turbos are available here.
In addition to this technical resource that wholesalers can direct their workshop customers to, and the great products and depth of range it offers, Nissens also supports its factor customers with exceptional reference tools, to ensure the correct replacement turbochargers can be quickly identified through its online catalogue, as well as a wealth of information about its turbo offering.
Brand new units
Returning to the replacement turbochargers themselves, it is important to state that they are all brand new units, which do not require the return of the old core or are subject to any surcharge. In addition, they are easy to install, as any necessary ancillary items – gaskets, stretch bolts and clips, prime oil etc – are included in the box, which makes fitting them a straightforward process, particularly as comprehensive fitting instructions in both printed and online formats are also provided.
The constantly growing offering, which currently consists of almost 400 part numbers, is also increasing in its coverage of the vehicle parc, presently standing at almost 3,900 OE references that, in addition to PC and LCV applications, also includes trucks. This is already 59% of the European market but will continue to rise to over the course of the next 12 months.
The Nissens turbo offering falls within the company’s engine efficiency and emissions product category, which also includes intercoolers, EGR valves, modules and coolers, as well as turbo oil feed pipes that enable you to supply workshops with everything that’s needed to complete a full and thorough turbo replacement, by ensuring the new unit is correctly and reliably lubricated.