EEC are offering training to factor staff
European Exhaust and Catalyst offers training to factor staff to increase their confidence and knowledge – ultimately, help grow their emissions business. Stuart Still, the company’s technical trainer, has recently carried out an “intensive” two-day session for one of its distributors.
EEC supports its customers with technical advice, fitting assistance, data analysis, stock guidance and industry knowledge. This is part of a dedicated education and training curriculum to help EEC’s customers understand, evaluate and diagnose emissions issues.
EEC’s technical trainer has just finished a lengthy training course, held in support of a significant distributor of the company’s products. This took place at the head office of one of the distributor’s largest garage networks, with the aim of “dispelling the notion that aftermarket emission products are substandard in comparison with OE”. EEC acknowledges this is a point of debate in the sector.
Eight sessions were held across two days, with 31 employees enrolling – some travelling long distances to attend. The attendees represented each of the customer’s 17 locations. EEC believes the sessions were well-received and both the customer and EEC’s distributor were grateful for the support shown.
EEC says a handful of candidates were eager to delve into a technical depth too great for the allocated time – but an additional workshop may follow at a later date. Nevertheless, everyone left with a training certificate (valid for two years) which ensures they have the capability to identify some of the “common misconceptions” around aftermarket products, as well as a greater understanding of the role catalytic converters, DPFs and the exhaust system play.
With the emergence of European emission control guidelines (Euro I, II, III, IV, V and VI), the exhaust system and all its elements have become “more important than ever” due to their direct impact on the engine’s emissions. Consequently, EEC reports it will continue to develop and evolve its training programmes to meet ongoing trends and developments.
To discuss a training programme for your staff, EEC requests that you email sales@eurocats.co.uk.
Course details
EEC says its emissions training courses are delivered by highly experienced technical experts, with the main functions of the exhaust system, as well as engine performance, fuel consumption and control sound reduction, key focus areas.
The catalytic converter is also a topic of interest; training participants are taught how each element works, with particular concentration on the various components of coating applied. Another aspect is fault-finding using a four-gas analyser, which EEC believes is one of the most important diagnostic tools in the engine repair sector.
EEC notes that its trainers are often surprised how little information the technician retrieves from a four-gas analyser during an emissions test.
DPFs are also covered; information relating to functionality, fitting and fault diagnosis is included in the training – did you know that the DPF is a service item? When it reaches the end of its service will vary by VM and by how the vehicle is maintained.
