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  • Taking Telematics to the Next Level

    An automotive parts distributor is further enhancing customer service and cutting costs, thanks to its in ...

    An automotive parts distributor is further enhancing customer service and cutting costs, thanks to its integrated telematics solution. General Traffic has relied on Trakm8 vehicle tracking for the pas ...

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  • Taking Stock

    When customers need an aftermarket part, they need it fast. Jonathan Walker, Managing Director at Mahle A ...

    When customers need an aftermarket part, they need it fast. Jonathan Walker, Managing Director at Mahle Aftermarket, provides insight into warehouse processes and how the company works to maximise log ...

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  • Shock Proof Sales

    With the increase of hybrid and electric vehicles on UK roads, it becomes ever more important that worksh ...

    With the increase of hybrid and electric vehicles on UK roads, it becomes ever more important that workshops can deal with this new technology safely. For this reason, Laser Tools provides an insight ...

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  • The ‘Check & Change’ Rule

    Dayco, OE belt and system manufacturer, explains why factors should be urging customers to adhere to the ...

    Dayco, OE belt and system manufacturer, explains why factors should be urging customers to adhere to the ‘Check & Change’ rule when servicing auxiliary drive systems. Motor factors will be conscio ...

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  • Easy as 1-2-3

    The sale of turbochargers is an important revenue stream for a motor factor. However, a rejected warranty ...

    The sale of turbochargers is an important revenue stream for a motor factor. However, a rejected warranty for a failed turbo can lead to a dispute between the customer and the factor – and in turn the ...

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  • A Turbo Revolution

    Jonathan Sampson, of Automate, looks at the controversy surrounding the introduction of the turbocharger ...

    Jonathan Sampson, of Automate, looks at the controversy surrounding the introduction of the turbocharger into the modern day vehicle and considers the tussle between personality and performance. I’m a ...

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  • Passing on the Message

    Ignition specialist NGK explains how factors can capitalise on the sale of lambda sensors, as well as oth ...

    Ignition specialist NGK explains how factors can capitalise on the sale of lambda sensors, as well as others, by providing technical fitment advice to their customers. NGK says the experience it has i ...

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  • Upselling a Lubricant Service

    In light of recent research, which suggests there are now longer periods between vehicle services, Total ...

    In light of recent research, which suggests there are now longer periods between vehicle services, Total runs through how upselling a lubricant service offering might benefit a factor’s customer base. ...

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  • How to Choose the Right Asset Finance Partner

    Along the way, there are a great many pitfalls to avoid when choosing the right asset finance partner. Le ...

    Along the way, there are a great many pitfalls to avoid when choosing the right asset finance partner. Lee Schofield, of PMD Business Finance, explains why factors should think about asset finance and ...

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  • Support Through Education

    Factor customers rely on training to grow their expertise and business, so it is important for counter st ...

    Factor customers rely on training to grow their expertise and business, so it is important for counter staff to keep them up-to-date on any new training opportunities that may appear. Behr Hella Servi ...

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