How has Jepson & Co continued to grow?

How has Jepson & Co continued to grow?

As Jepson & Co celebrates its 130-year anniversary, Jo Hackett, marketing and administration manager, takes a moment to reflect on the company’s history while eagerly looking forward to a future “filled with even more innovation and growth”:

This significant milestone is a fantastic opportunity to thank our valued partners, loyal customers, and our amazing team, all while anticipating the exciting developments that lie ahead.

Long-standing commitment to you

Jepson & Co has always been about building strong partnerships and delivering top-notch service, especially to you, our motor factor colleagues, many of whom have been with us for over a decade – over to our chairman, Peter Jepson, who is also the great-grandson of our founder, George Henry Jepson:

“When I think about how we’ve grown from hand-painting numbers on colliery wagons to a £20 million business supplying over 20% of the market, it’s been quite a journey. And we’ve remained a family company right here in Sheffield.”

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These lasting partnerships and the awards we’ve received over the years reflect our dedication to excellence and innovation. Our customers’ satisfaction means the world to us, and we rank among the top-five for B2B satisfaction scores by the Institute of Customer Service, with a Net Promoter Score about four times higher than the UK average. Our passionate team, who absolutely love number plate components and kits – because someone has to, right!? – have been the driving force behind our success.

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Empowering customers with easy artwork, full support and cost savings

Over the years, we’ve created many innovations that make number plates easy for you – some of these include:

  • Customer support: Our friendly customer support team is always here to help. Got a question or a challenge? Reach out to us anytime, and we’ll be there to assist. We take pride in our responsive and knowledgeable team.
  • Cost-saving wastage reports: We know that every penny counts. Jepson & Co provides detailed wastage reports to help you identify where you can cut costs. By minimising waste, you can optimise your operations and boost your bottom line.
  • Simplified artwork creation and editing: We understand the challenges you face. That’s why we’ve made artwork creation and changes a breeze, so you can effortlessly design and update your number plates. Our user-friendly tools and straightforward processes put you in control.

Creating a future together

Looking ahead, Jepson & Co is ready to embrace the opportunities brought by the ‘Fourth Industrial Revolution’. We’re committed to providing you with practical, convenient solutions for on-site number plate making.

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Our 30-strong customer support team are actively exploring technological advancements, like AI, to enhance our services and make your life easier. Features, like connected software, automatically keep DVLA records up-to-date, and we’ve even integrated TeamViewer remote desktop into our software for lightning-fast technical support.

As we mark our momentous 130-year milestone, we invite our partners, clients, and the community to join us in celebrating this journey. We can’t wait to see what the future holds, as we continue to innovate and provide unwavering service.

For more information about Jepson & Co, click here.

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