Delphi debunks Tesla servicing myths
Delphi took to the stage at Automechanika Birmingham in June to address what it believes is one of the biggest misconceptions in the aftermarket: that Teslas are too complex for independent workshops to service and maintain.
With more than 250,000 Tesla cars on UK roads, Delphi used its live sessions to demonstrate how routine Tesla servicing is not only possible for independent workshops but presents a growing opportunity for the trade as a whole.
Delphi UK Technical Services Manager, Luke Garratt, said: “There’s a lingering belief that Tesla vehicles are somehow out of reach for the independent sector. We wanted to show technicians that with the right knowledge and training, these vehicles are entirely serviceable and, in many ways, easier to work on than some may think.”
The sessions began with an overview of Tesla model identification, helping professionals distinguish between the Model S (2012- 2023), Model X (2016-2023), Model 3 (2019-onwards) and Model Y (2022-onwards). With Tesla’s production timelines overlapping and subtle design changes introduced over the years, Delphi pointed out that correct identification is acrucial starting point.
Professionals were also given a detailed look at Tesla’s service mode, accessed directly through the infotainment system. Delphi demonstrated how this allows access to vital service functions and diagnostics.
One area that caught the attention of many was Tesla’s smartphone app integration. With owners able to access real-time data, such as speed, location and even camera footage, the session highlighted the importance of understanding how these systems operate to avoid accidentally triggering alerts or causing concern.
High-voltage safety was another key focus; Delphi emphasised that no technician should attempt work on a Tesla’s high-voltage components without at least a Level 3 EV qualification. That said, many everyday service items, like brake fluid, coolant, battery state-of-health checks and the inspection of tyres, suspension and brakes, can be carried out safely without touching any high-voltage systems.
Luke added: “It’s easy to forget that all EVs suffer many of the same wear-and-tear items as any other vehicle, and unlike most VMs, Tesla makes its service information portal freely available. There’s no login needed, no subscription. That’s a gamechanger for independent garages.”
Delphi’s participation at Automechanika Birmingham follows the recent expansion of its Warwick-based training academy, where the company has invested over £500,000 to create a dedicated hybrid and EV training facility. Among its wide range of courses, the centre offers a Tesla service and maintenance programme, designed to give the trade the confidence to work on this evolving part of the UK car parc.
