Radius Components praises MAM Software’s Autopart

As truck, bus and trailer parts distributor, Radius Components Ltd, continues to expand, it is persisting with its goal of becoming an innovative company, dedicated to meeting the needs of customers. As one of the first businesses in Ireland to use MAM Software’s Autopart system, it has paved the way for others on a technological level.

Radius Components Ltd began its journey with just two employees – the figure has now risen to 11 – and has been keen to pioneer innovation from the get-go. Prior to its introduction to Autopart, the company had relied on alternative software and but was intrigued by the “streamlined solutions” MAM Software had to offer. After conducting some research and experiencing software demonstrations, they were sold on the product!

Autopart, MAM Software’s versatile business management system, is available in both traditional on-premises and cloud-based form. Ultimately, it aims to boost profitability by optimising manufacturer, distributor, motor factor and online parts retailer processes in an easy-to-use package.

Radius Components Managing Director, Christy Deegan, advised that Autopart gave the distributor the tools it needed to manage stock efficiently and interface easily with suppliers: “It transformed our customer service, making interactions more user-friendly. We appreciate the fact that it’s a very forward-thinking system and it definitely suits the way that our business operates. It’s easy to navigate around Autopart, and it’s a very captive system which means we can update records quickly and effectively.”

The software’s impact extended to Radius Components’ financial and operational decisions. Autopart enabled the company to set budgets, make informed stock decisions and transform its customer service, whilst giving the team access to insights with sales patterns throughout the year.

Christy stated that being among the first to adopt the software in Ireland allowed Radius Components to stay ahead of the curve and stand out in a competitive market – she added: “Around 80% of our business is based on locality, so Autopart definitely gave us an advantage in terms of the local market, and I would even say that in some ways we have been able to benefit on a national scale.

“Autopart is very user-friendly from both our side and the customer’s side. It has assisted us in things that you don’t often think of on a day-to-day basis, such as keeping tabs on payments and outstanding invoices. Those smaller tasks often make a great difference in the big picture.”

Radius Components has experienced “continuous success” since it first began using Autopart and is always keen to find new ways to progress its growth within the industry. Christy concluded: “We are maximising the use of the tools available within the Autopart system, and we believe that the way forward for us is to look at the different features available to us through Autopart. We’re keen to look into the barcoding system, as we believe this will speed up our operations significantly.”

Radius Components’ journey with Autopart showcases the power of embracing change in the automotive industry – it would appear the road ahead looks promising.

MAM Software Director, Mick Forrest, said: “With Autopart, we want to give users the power to provide an unparalleled customer experience.

“When it comes to stock management, Autopart ensures you have a real-time, accurate view of your inventory and it opens up new avenues for online trading thanks to integration with various e-commerce solutions. We hope that through Autopart, we can deliver a transformative experience that drives businesses forward.”