What happens when someone asks for the data held about them? In her latest column, Mandy Huntley, a data protection specialist, explains the process and how you can be supported if a request is made. In data protection law, the people about whom we hold data are called ‘data subjects’; therefore, when they request access ...

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This month, Mandy Huntley, PMF’s data protection expert, looks at processes which can cause you issues as a busy motor factor, such as warranty returns where data is changing hands and needs to be secured, but the process needs to be streamlined to ensure maximum efficiency. This is often where poor habits creep in as ...

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Digitalisation, electrification, data dependency and intense margin pressure are reshaping how motor factors, e-commerce platforms and workshops alike operate. In this new landscape, reliable data, smarter software and connected ecosystems have become essential infrastructure rather than optional tools, according to Infopro Digital Automotive. Infopro Digital Automotive is confident it has positioned itself at the centre ...

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A new year brings a host of opportunities – what if one of those was the chance to strengthen your business, build trust with customers and staff, and ensure that you are doing everything you can to protect the rights and freedoms of people regarding the personal and sensitive data you hold? Here’s data protection ...

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In recent months, high-profile cyber-attacks, such as those suffered by M&S, Jaguar Land Rover and more recently, Harrods, have thrust data protection into the news – and into the minds of many business owners. Hackers are always pushing at doors, seeing which ones let them in, and as a business owner, you must be ready ...

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Rising costs, tighter margins and competition from franchised dealers and OEM networks, ELTA believes the aftermarket is expert in fending off challenges – using resilience, expertise and dedication to do so. Acutely aware that the trade needs more, ELTA has launched a new solution. ELTA believes that staying ahead isn’t just about price either – ...

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We previously brought you an insightful interview with the Verification of Lubrication Specifications (VLS) Chairman, Harald Oosting. Intentionally, though, there was an answer left out – left out for this standalone article, which is on the importance of data in VLS’ processes and operations. Here’s Harald. Data is critical in our investigations. Specifications have limits ...

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It is more important than ever that suppliers and motor factors alike make use of data, in what is becoming an increasingly dynamic marketplace, according to digital market data pricing strategy and optimisation team, Pearson Ham Group. The company’s review of the first quarter of 2023 determined that the UK independent aftermarket was defined by ...

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