Since opening its virtual doors for business six months ago, the popularity of the Delphi Technologies Academy e-learning platform has rocketed.
Launched in late 2021, the Delphi Technologies Academy offered a convenient way for those in the aftermarket to enhance their skills and knowledge without the challenges of attending physical training away from the workplace.
The online e-learning platform was the company’s comprehensive response to a recognised need for those who work in the automotive aftermarket for a simple, efficient way to attain the knowledge that can help them in their everyday role. It expands the company’s existing training portfolio and underlines its status of being able to transfer its learnings from being an original equipment manufacturer (OEM) to the aftermarket.
In the six months since its launch, it’s gone from strength-to-strength with nearly 1,000 users now enjoying access to well over 300 courses and modules, all of which have been compiled by Delphi Technologies’ expert in-house trainers.
For you, the Delphi Technologies Academy continues to represent an easily accessible way in which to gain information, to advise clients or simply enhance your own understanding of emerging technologies and vehicle workings. You can access it 24/7 on any device, so even if a customer is at the front desk, little more than a few taps and a couple of minutes to digest the material is all it takes to potentially find the answer.
The online platform caters for all levels of knowledge too, with no prior understanding or qualifications assumed or required, enabling anyone in the business to start acquiring know-how as and when the need arises.
Four of the five most popular courses relate to electric vehicles (EVs) and hybrids, and how these vehicles can be safely repaired. Some of this relates to signage, equipment and processes, which can give you the insight required to help point customers in the right direction of spares and consumables. It also represents a golden opportunity for stocking vital personal protective equipment (PPE), such as gloves, visors and rubber mats – all of which are in big demand.
Understanding hybrids and EVs can seem a daunting task, but the changing nature of the UK vehicle parc demands a good grasp of battery technology. Delphi Technologies’ high voltage battery course is just 15 minutes long but provides all users need to know to understand the batteries in use today by various manufacturers. The interactive course even provides an online 3D model that can be manipulated by the viewer.
Each online course also earns Institute of Motor Industry (IMI) credits, helping candidates on their way towards an industry recognised qualification.
Phil Mitchell, technical services manager, Delphi Technologies Aftermarket, said: “Delphi Technologies Academy courses are the quickest way of getting up to speed on all new vehicle technology. For instance, the electrification of the UK vehicle parc represents a fantastic opportunity for motor factors. Keeping hybrids and EVs on the road will become increasingly important for repairers, and therefore motor factors need to respond. Our online courses are IMI accredited, giving motor factors exactly what they need to train their staff and keep customers happy.”